Terms of Service

Last Updated: February 25, 2026

1. Agreement to Terms

By accessing and using ConnectivaHub services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our services.

2. Description of Services

ConnectivaHub provides premium technical support and guidance for cable and internet connectivity issues. Our services include diagnostic assistance, troubleshooting guidance, equipment setup consultation, and referrals to professional technicians when required.

3. Service Availability and Limitations

• Services are provided on an "as-is" basis
• We do not guarantee complete resolution of all issues
• Some issues require professional installation by licensed technicians
• Service availability may vary based on your location
• We are not responsible for service outages beyond our control

4. User Responsibilities

You agree to:

• Provide accurate and honest information
• Follow expert technician guidance safely
• Not use services for illegal or unauthorized purposes
• Maintain confidentiality of account information
• Not resell or redistribute ConnectivaHub services

5. Pricing and Payment

• Pricing is clearly stated before service initiation
• Payment must be received before service begins
• We accept major credit cards, debit cards, and bank transfers
• Billing inquiries should be directed to billing@connectivahub.com
• Refunds are subject to our Refund Policy

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ConnectivaHub or our content suppliers and is protected by international copyright and trademark laws.

7. Limitation of Liability

To the fullest extent permitted by law, ConnectivaHub shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Equipment damage (unless caused by our technician negligence)
• Third-party service provider actions

8. Disclaimers

CONNECTIVAHUB DOES NOT REPRESENT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED OR ERROR-FREE. USE IS AT YOUR OWN RISK.

9. Indemnification

You agree to indemnify and hold harmless ConnectivaHub from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Modifications to Terms

ConnectivaHub reserves the right to modify these terms at any time. Continued use of services constitutes acceptance of modified terms.

11. Termination

We may terminate or suspend access if you violate these terms or use our services unlawfully. Upon termination, you forfeit all rights to use ConnectivaHub services.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in the United States.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflicts of law provisions.

14. Contact for Terms Questions

For questions about these Terms of Service, contact:

ConnectivaHub Legal Team
Email: legal@connectivahub.com
Phone: 1-800-CONNECT (1-800-266-2368)

15. Entire Agreement

These Terms of Service, combined with our Privacy Policy and other posted policies, constitute the entire agreement between you and ConnectivaHub regarding your use of our services.